I've got an HP WX4300 workstation running XP Pro SP3, and a USB keyboard problem. No USB keyboards will work on this PC. PS2 are fine. When I plug in 1) Microsoft Comfort Curve 2000, 2) Microsoft Natural Keyboard Pro or 3) generic USB keyboard with hotkeys, XP displays the 'Found New Hardware' wizard, and fails to find the correct drivers to install. On a working system, this wizard should never appear when plugging in a USB HID compliant keyboard. Note: -The USB ports are fine: all the above keyboards function 100% in the BIOS, as well as in Linux running from a live CD. -I have tried all the USB ports on the PC, all function identically.

Supported Operating Systems. Windows 95, Windows 3.1, DOS. Link to Page. Uploader Notes. For the Genius' Trackballs: HiTrack and Hi Point. Mariano Noriega (DG Member) on. Driver Package. HIPOINT.ZIP (169.7 KB). Related Drivers. Genius Driver Update Utility Keyboard Driver Downloads.

-The comfort curve 2000 used to work on this machine when directly plugged in, and when connected via a KVM. -I recently removed the KVM from the machine, and that is when USB keyboards stopped functioning, either directly plugged into the USB or through the KVM. -This condition exists in Safe Mode as well as in normal mode. Steps I have done so far: -In device manager: I have uninstalled everything mentioning 'keyboard' 'comfort curve' or 'HID'/'Human Interface Device'. Upon reboot, the New Hardware Found wizard comes up again.

C33 Painting . -in device manager, I have also uninstalled all the USB Root Hubs. Upon reboot, the USB hubs reinstall as expected, and then the 'New Hardware Found' wizard comes up again trying to find drivers for the keyboard. -on a working machine, I noted all the drivers reported in device properties for the keyboard. I copied those driver files from the working machine over to the non functioning machine. Upon reboot/ reinsertion of the keyboard, the wizard comes up yet again. -installed the intellitype manager. No success there.

I am 1 step away from levelling the machine and starting from a new install, but would prefer to not do this. Any suggestions would be welcome! Hi Newfuturevintage, • When it tries to install the drivers for keyboard, do you receive the option to install the drivers manually? However, you may follow the steps below and check if it helps to fix the keyboard issue. Step 1 You may try to contact the computer manufacturer or access the computer manufacturer’s website and try to check and download the latest chipset drivers and firmware for your computer and install it. Later check if the keyboards are detected.

Step 2 While the computer tries to install the drivers, if it gives you the option to select the drivers from the list and install it manually, you may try to install the drivers manually from the list and check if it helps. Step 3 You may try to uninstall the IntelliType software on the computer from Add or remove programs. Later restart the computer and reinstall the IntelliType software and check if it helps.

Access the link below to download the latest software for your keyboard. You may also access the link below and follow the steps in the article to troubleshoot the USB issues on your computer and check if it helps. Hope this helps.

Serif Photo Plus X8 Cracked on this page. Let us know the results. Thanks and Regards, Srinivas R Microsoft Support. Visit our and let us know what you think. Yes, when it tries to install the drivers, I do receive the option to install manually. I have tried pointing the wizard at the c: windows system32 and c: windows system32 drivers folders. I have also tried 'choose device from list', and picking the closest relatives to the Comfort Curve 2000. This also fails.

I have now tried updating the BIOS firmware and updating to the latest chipset drivers for my HP machine, this did not resolve the issue. I have also tried uninstalling intellitype, this also does not resolve the issue. I have also tried the KB/310575 tips, and this also does not resolve the issue. Any other suggestions? Hi future, If you're using a, I suggest plugging the device directly into the USB slot on the computer. The files that you've copied from the working machine to the non-working machine are likely pointing to a file that did not get transfered. I think we might be able to update that driver through Windows update like this: This will temporarily disable the keyboard, but you should be able to to follow through with the mouse.

While connected to the Internet, open the Device Manager and locate the keyboard (should be under 'Keyboards'). You might have to click on the arrow to the left of 'Keyboards' for the entries to drop down.

Double click on the entry for the keyboard, click the Driver tab at the top of the window that opens, then click Uninstall. There will be a box labeled 'Delete the driver software for this device' in the next window that pops up, like this: This example is of a video card entry, but you get the gist.

Click in the box to put a check mark there, then click OK. At that point, you'll lose the use of your keyboard.

You can click 'Action' then select 'Scan for hardware changes' in the Device Manager. This should download a new version of the keyboard driver, and hopefully restore function to the keyboard. Chris Microsoft Answers Support Engineer Visit our and let us know what you think. Hi future, If you're using a, I suggest plugging the device directly into the USB slot on the computer.

The files that you've copied from the working machine to the non-working machine are likely pointing to a file that did not get transfered. I think we might be able to update that driver through Windows update like this: This will temporarily disable the keyboard, but you should be able to to follow through with the mouse. While connected to the Internet, open the Device Manager and locate the keyboard (should be under 'Keyboards').

You might have to click on the arrow to the left of 'Keyboards' for the entries to drop down. Double click on the entry for the keyboard, click the Driver tab at the top of the window that opens, then click Uninstall. There will be a box labeled 'Delete the driver software for this device' in the next window that pops up, like this: This example is of a video card entry, but you get the gist. Click in the box to put a check mark there, then click OK. At that point, you'll lose the use of your keyboard.

You can click 'Action' then select 'Scan for hardware changes' in the Device Manager. This should download a new version of the keyboard driver, and hopefully restore function to the keyboard. Chris Microsoft Answers Support Engineer Visit our and let us know what you think. Hi Chris-- Thanks for the advice. I am not using a USB hub with this keyboard, it's going directly into a USB port on the motherboard. I followed along with your suggestion to delete the driver, but my warning dialog 'you are about to uninstall this device from your system' does not give me the option 'delete the driver software for this device', neither for the keyboard, nor any other device in the device manager.

To restate, I am on XP SP3. Further, I never get to the point in installing the USB keyboard that a driver is ever installed, so XP has no drivers to install.

I changed my usb keyboard recently. Plugged it into the W7 machine. On boot up, I can use the keyboard. I can use it for BIOS setting etc.

I can use it to choose the W7 menus for starting up etc. As soon as W7 is booted up, the keyboard is disabled. When I query the device manager, it says it can't find the device driver. If it cannot find the device driver, then nothing should have worked. It isn't anything special: just a standard keyboard.

Brand is a generic Made in China one called HiPoint. Has anyone had problems with these? RE: Strange keyboard problem (MIS) 29 Jul 12 20:28.

Xwb, I've seen this problem with a USB stick, the VEN&DEV numbering does not get recognized correctly by Win7. Keyboards and mice are usually controlled (the USB ones) by the HID drivers. See if you can garner some clues from this: what it boils down to, is that the USB.inf file is bugged, usually this happens when one upgrades from Vista to Win7, it keeps some of the older inf files in System32 inf folder alive. You could also attempt the following: navigate to 'c: Windows inf ' rename usb.inf (or copy it to a save place). Copy usb.inf from 'c: Windows System32 DriverStore FileRepository usb.inf_amd64_neutral_2b3372 ' to 'c: Windows inf '. And if that does not work, then try the newer usb.inf from the usb.inf_amd64_neutral_153b489118ee37b8 folder (my system has two usb.inf_amd64_xxx folders yours might be different).

Ben 'If it works don't fix it! If it doesn't use a sledgehammer.'